Privacy Policy
CBB is very cautious about the privacy of clients. Any information we take from you is fully maintained by us. Any data we collect for order processing such as name, phone number, address, business detail, or anything will not be disclosed to any party.
We value your personal information thus work according to the latest privacy regulations. Visiting our site and taking our packaging services synonymous with accepting all our terms and conditions. Hence, we do not provide services to people under the age of 13.
Protecting your Personal Information is our Priority
The information of our clients is our major responsibility. CBB is committed to reliability and excellence. Hence, we work and collect data according to the recent laws. The use of a secure socket layer (SSL) maximizes the data security on our website. We do not ask you anything unnecessary or irrelevant to the work processing.
No one can access our customers or website visitors as our site is fully secured and maintained. Being the leading packaging suppliers, we use innovative data privacy tools and software. This protects your personal information and business information from third-party access. Your data such as debit card number, credit card number, or other details are fully encrypted using high-end techniques.
Our customer’s privacy is our leading concern and we do not compromise on its protection. After signing in with us, never share your account password with anyone else. Even in our offices, access to our client’s information is restricted.
Return and Refund Policy
CBB is your reliable packaging partner offering your high-end services. We aim to fully take care of our customer’s needs and requirements. Hence, we do all efforts to improve your experience with our company. Our return and refund policies are straightforward. If you want to exchange or return your order for a valid reason, inform us within three days.
If you find out your parcel or boxes damaged, contact us as soon as possible. We will investigate by consulting our team and freight company. If the issue is at our end, the boxes are then exchangeable. Also, you can claim for the exchange if the order is not according to your specifications. You will find us highly collaborative at every step for whatever issue you are facing.
We cannot refund or credit but can proceed with the order again as per your demand if we made the mistake. To get the reprint of your order, you must submit the information again. Also, you must submit documenting and digital prints for reprinting of your order at your own expense.
We work with flexible rules and regulations to support our clients at every phase. Hence, we request collaboration and understanding behavior from you in such circumstances. Remember, that you can cancel the order within 3 to 4 hours after placing it. If the printed work is started or your order is shipped, you have no right to cancel the order. Otherwise, you have to pay the cancellation charges. CBB is not responsible for the shipping costs related to the product’s exchange or return.
Make sure to provide us accurate information related to the shipping address, printing, and customization. We have a full record of your provided specifications however you cannot claim anything outside that after the order is processed.
We value your visit to our site and welcome all your queries related to the return or refund policy. Feel free to contact us!
