Privacy Policy: Your Data, Our Commitment
we respect your privacy and value the trust you place in us. This policy clearly explains what information we collect, how we use it, and the steps we take to protect it. Our goal is to make this legal document as easy to understand as ordering your first custom box.
1. What Information We Collect
We only collect information that is essential for providing our custom box services and improving your experience.
Type of Information
Identity & Contact
Order Details
Payment Data
Usage Data
What We Collect
Name, Email Address, Phone Number, Shipping/Billing Address.
Box designs, size specifications, materials, order history.
Partial payment details (processed by a secure third-party provider, e.g., Stripe/PayPal).
IP address, browser type, pages viewed, time spent on site.
Why We Collect It
To process your orders, provide quotes, and manage your account.
To fulfill your custom box orders accurately and quickly.
To complete transactions securely. We do not store full credit card numbers.
To improve our website, design tool functionality, and user experience.
2. How We Use Your Information
We use the collected data strictly for the purposes outlined below:
Service & Order Fulfillment: To design, produce, and ship your custom box orders.
Communication: To send order confirmations, status updates, and respond to support inquiries.
Personalization: To remember your design preferences and order history to speed up future orders.
Security & Compliance: To prevent fraud, protect the integrity of our services, and comply with legal requirements.
3. Sharing Your Data
We do not sell your personal information to third parties. We only share it when necessary to provide our services:
Shipping Carriers: (e.g., FedEx, UPS) to deliver your boxes.
Payment Processors: (e.g., [Mention your specific processor]) to securely handle transactions.
Legal Compliance: If required by law, subpoena, or court order.
4. Your Rights
You have full control over your information. We ensure you can easily:
Access: Request a copy of the personal data we hold about you.
Correct: Update any inaccurate or incomplete information in your account settings.
Delete (‘Right to be Forgotten’): Request the erasure of your personal data, subject to legal and contractual obligations (e.g., active orders).
Opt-Out: Easily unsubscribe from marketing emails at any time via the link at the bottom of the email.
5. Data Security
We use industry-standard security measures to protect your data, including SSL encryption for all data transmission and secure servers for storage.
6. Contact Us
If you have any questions about this policy, please contact our Data Protection Officer:
Email: kayle@customboxesbase.com
Address: 3746 Foothill Blvd, Glendale CA, 91214
- Address: 13601 Preston Rd, Ste, 104W Dallas, TX, 75240
